We do not fix user errors or problems in other attached equipment. If so, please try again. Repair Procedure Try the above troubleshooting procedure If the above does not solve the problem, please contact Tech support by email or phone 02 , with a description of the problem, and things you have tried to fix it. Press the Factory Reset button located on the rear of most Vigor routers, or located on the front for models such as Vigor with a pencil or similar. Note that DrayTek Australia will only replace products within 14 days of Invoice. If the DrayTek product is found not to be faulty, DrayTek Australia will charge the user for the repair and return.
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Step 2 Log into the web configuration page and check the router settings. Help Desk Software by Kayako. Wait seconds for the Router to reset.
DrayTek Vigorn Screenshot System Maintenance Firmware Upgrade
If so, please try again. If you encounter a problem with your Vigor router, please fimware out the following steps to try and get the router working again. For Internet access, check the "Online Status" page Factory Reset - This erases the routers configuration, so first make sure you have details of your ISP account, and other router settings you may have changed. Check the Internet Access Setup configuration.
Index of /mirrors/draytek/Vigor/Firmware
Repair Procedure Try the above troubleshooting procedure If the above does not solve the problem, please contact Tech support by email or phone 02with a description of the problem, and things you have tried to fix it.
The basic steps are We do fir,ware fix user errors or problems in other attached equipment.

Turn the routers power switch OFF; and count to 10; Press and hold the Factory Reset button with a pin, pencil or similar while you turn the routers power switch ON. If the unit still does not work correctly, you may return it to us for repairs.
Troubleshooting and Repair Posted dirmware on 25 January Fjrmware the DrayTek product is found not to be faulty, DrayTek Australia will charge the user for the repair and return.
Please complete the form, and send with the faulty equipment and a copy of the Invoice to our repair centre in Sydney as advised. If you are unable to login to the router web configuration page go to step 3.
Note that DrayTek Australia will only replace products within 14 days of Invoice. Step 3 Factory Reset - This erases the routers configuration, so first make sure you have details of your ISP account, and other router settings you may have changed.
Occasionally the Firmware Upgrade may not work the first time. Log into the web configuration page and check the router settings.

Press the Factory Reset figor located on the rear of most Vigor routers, or located on the front for models such as Vigor with a pencil or similar. DrayTek Australia will repair the faulty item and return it to the address you specify.

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